Overall Responsibility & Editorial

Conduct AG
Freigutstrasse 16
8002 Zurich
Switzerland

+41 44 442 11 11
info@conduct.swiss
www.conduct.swiss

 

Field of Activity & Supervisory Authority

Conduct AG holds an authorisation of the Swiss Financial Market Supervisory Authority (FINMA) pursuant to the Federal Act on Financial Institutions (FinIA) to carry out the activity of a trustee in Switzerland.

Swiss Financial Market Supervisory Authority (FINMA)
Laupenstrasse 27
3003 Bern
Switzerland
www.finma.ch (Portfolio managers and trustees | FINMA)

Conduct AG is subject to ongoing prudential supervision by OSFINcontrol AG, a Swiss supervisory organisation pursuant to the Financial Market Supervision Act (FINMASA)

OSFINcontrol Ltd
General-Guisan-Strasse 6
6300 Zug

 

Ombudsman Proceedings

Client satisfaction is important to Conduct AG. Clients who are not entirely satisfied with our services are advised to contact their relationship manager at Conduct AG directly. We are committed to finding an amicable solution with our clients wherever possible.

Should Conduct AG reject a legal claim raised by a client in a dispute, or should no agreement be reached, the client is entitled to initiate mediation proceedings before the competent ombudsman service, in lieu of or prior to bringing a court action.

The contact details of the Finanzombudsstelle are the following:

Finanzombudsstelle Schweiz (FINOS)
Freigustrasse 8
8002 Zurich
Switzerland
www.finos.ch